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  • Game Mechanics: How are the objectives weighted?
    Answer: Account Managers: Objective 1: Overall Quota Achievement - 25% weight in the game Objective 2: High Margin Quota Achievement - 25% weight in the game Objective 3: Enablement ...
  • Rewards: Can I return my reward?
    Answer: Rewards cannot be returned or exchanged. If a reward product has been received by error or if the reward is damaged, please contact customer support ...
  • Rewards: When will I receive my reward?
    Answer: Once your reward is in the “PROCESSING” status, it will be delivered within 15 – 30 business days. Rewards will only be delivered on working ...
  • DigiPoints: Can DigiPoints expire? If so, when?
    Answer: Yes, the DigiPoints can expire. Please contact us at info@adobepcclub.com for more information. ...
  • Game Mechanics: What is a Group?
    Answer: A Group is the largest level of segmentation within a strategy. At least one group must be created and it can be selected to rank/recognize ...
  • Game Mechanics: What is a Team?
    Answer: A Team is the second level of segmentation within a strategy. At least one Team must be created and it can be selected to rank/recognize ...
  • Game Mechanics: How does ISR play?
    Answer: Objective 1: Best Seller Mix Goal: Increase the mix of Best Seller SKUs in total revenue. Reach 100% or more of your quota and target 40% or ...
  • Rewards: When will I receive my reward?
    Answer: If tangible rewards are offered, they will be delivered within 15 – 30 business days after the approval date. Rewards are delivered on working days ...
  • Rewards: Can I return my reward?
    Answer: Rewards cannot be returned or exchanged. If a reward product has been received by error or if the reward is damaged, please contact customer support ...
  • Game Mechanics: How are the objectives weighted?
    Answer: BEST SELLERS MIX - 25% VOLUME SOLUTIONS CAMPAIGN - 25% SOFTWARE ATTACH - 25% PRODUCTIVITY INDEX - 25% ...

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